"A true listener and matchmaker. My apartment-hunting experience was relatively smooth, and I owe it all to Shawna. She listens to your priorities and is very responsive. I truly felt Shawna was my representative and advocate and did not have a personal agenda. She helped me to find an apartment when I first moved to the city, and years later, she also helped me purchase my apartment. She was not only my agent but also became my friend in the city."

"We received a referral to work with Shawnalei during the early days of our NYC coop and condo search. She was very responsive throughout the process, providing her comments, thoughts, and assessments on units that we looked at. We took a more hands-off approach, i.e., we looked at most of the properties on our own time, and during open house, she joined on the more promising leads. She would share listings and help arrange individual viewings. She helped us submit 3 offers and helped provide feedback on the units we did not win. Ultimately ,she carried us through the process on our final condo purchase, helping negotiate price and other details, walk-throughs, and last-minute details. We found working with her great, and it was great to have someone to bounce ideas and thoughts off of and to learn more about the process and market in general."

"Creative thinker and expert negotiator. From bad experience to exceeding expectations! She saved us! Shawna came as a recommendation from a trusted friend to sell our apartment. We were hesitant at first because we had had a bad prior experience, but from the moment that we met her, we knew that she was different. Maybe it's because she is from Hawai’i, or maybe its because she's been in the business for a while, but whatever it was, we knew that we were going to list with her. She walked us through the entire process and listened to our bad prior experiences to understand how she could exceed our expectations. Shawna educated us on the market and where the pitfalls happened with the prior agent and how she was going to reposition us to be able to sell our apartment. After doing a total re-marketing and pricing adjustment, Shawna was able to sell our apartment quickly. She was a tough negotiator and made sure that buyers knew about the area and what was special about our apartment. We understood that everyone sells differently, and clearly, the fact that we worked with her was the reason why the apartment sold. Throughout the entire process, she was always in communication with us and giving us updates. She was always available for all showing and demonstrated that she is extremely hard working with her client's best interest in mind. We learned the hard way that working with the right broker makes all the difference in the world! If you’re looking to sell your home, call Shawna. If you had a bad experience with another broker, call Shawna! She will come to your rescue. "